Wednesday, May 26, 2010

May Edition of IDT's Integration Insider

I will be brief this time around because our May edition of IDT's Integration Insider Newsletter sums up all I wanted to share this time around! Cloud computing, Software as a Service and Managed Services still continue to at the top of the interest list that my customers and prospects desire most talking to me about. It all can be rather confusing for any of us to understand and in this months edition, we break it down into a Q & A forum and sum up the questions we are hearing most often when speaking to our customers and prospects.

Also, new features have emerged with Microsoft Dynamics CRM Online that may pique your interest. Did you know that we here at IDT use Dynamics CRM to manage our customer and vendor relationships? We also use c360's Incident Tracking module...when you log a call with our help desk, that case number that gets assigned is all automated and routed to our help desk for tracking purposes.

Lastly, we have an innovative offering for Dynamics GP users that allow our customers to document image enable Dynamics GP...its called, ERP Connect. The solution allows for Single Step Data Entry, workflow and image enabling Dynamics GP. We usually see a need for ERP Connect emerge in paper ridden Accounts Payable departments. Sound like you? Give me a call or drop an email to for more information.

Ooops, I almost forgot, I May edition of the IDT Integration Insider can be read by clicking here!

Kind Regards,